Hotel Palette works with ambitious owners and operators to transform good hotels into great ones. We can help launch a new hotel business or rebrand and reposition an existing property. Our packages include guest experience planning, marketing strategy and mystery guest services.

As a travel journalist specialising in hospitality design, hotel reviews and industry commentary, I’ve gathered stories, know-how and inspiration from hoteliers all over the world. Pillow Talk is dedicated to the travel stories and design highlights I’ve collected along the way.

On the consultancy side, our Room Service blog and quarterly paper covers tips and tricks from Palette HQ (currently invaded by boxes of Palette Plates!), commentary on industry trends, and insight from suppliers, creatives and hoteliers who do things a little differently. The paper is a free resource designed to inform and inspire clients who wish to continually question, improve and evolve their brand.

– Hannah Boulton, Founder and Consultant