We’re a creative consultancy practice that helps
hoteliers to make strategic and creative leaps.

Hotel Palette works with ambitious owners and operators to transform good hotels into great ones. We can help launch a new hotel business or rebrand and reposition an existing property. Our packages include guest experience planning, marketing strategy and mystery guest services.

Hannah Boulton

As a travel journalist specialising in hospitality design, hotel reviews and industry commentary, I’ve gathered stories, know-how and inspiration from hoteliers all over the world. Pillow Talk is dedicated to the travel stories and design highlights I’ve collected along the way.

On the consultancy side, our Room Service blog and quarterly paper covers tips and tricks from Palette HQ (currently invaded by boxes of Palette Plates!), commentary on industry trends, and insight from suppliers, creatives and hoteliers who do things a little differently. The paper is a free resource designed to inform and inspire clients who wish to continually question, improve and evolve their brand.

– Hannah Boulton, Founder and Consultant

Contact Hannah

If you are looking to develop an existing or brand new hotel concept,
guest experience or creative strategy, I’d love to help.



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