Delivery & Returns
Delivery Rates
You may be contacted regarding additional delivery costs for locations that are currently outside our regular delivery partner’s schedule.
Hygiene & Safety
Please note our team are taking all necessary precautions to ensure your orders are packed and delivered within the safest possible manner during COVID-19. Items and surfaces are sterilised frequently and our team have been provided with gloves and trained in the necessary hygiene protocol for this situation.
Please contact us if you should have any further questions on our COVID-19 prevention policy.
Delivery Information
Our UK deliveries are sent using the DPD delivery service & we use DHL for all EU & International orders.
Please note: orders placed after 2pm GMT will be processed the next working day. If you have an issue or delay with your delivery, please contact hello@earlofeast.co.uk.
UK Shipping
Orders over £30 (Standard 3-5 days working days)
Free Delivery
DPD Standard Delivery (3-5 days working days)
£5.50
DPD Express Delivery (1-2 working days)
£10.00 (Order by 2pm)
DPD Saturday Delivery
£10.00 (Order by 2pm Friday)
EU Shipping
DHL Standard Delivery (2-4 working days)
£25
DHL Standard Delivery 10kg+ ( 2-4 working days)
£35
International Shipping
DHL Standard Delivery (3-7 working days)
£35
Where longer lead times occur we will contact you
Returns Policy
If you change your mind about your purchase please let us know via email. We request that the items should be returned to us, unused and within the original packaging within 14 days of purchase and we will offer you an exchange, credit or a full refund. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed. The cost of returning any item is at the Customer’s own expense. The only exception to this is if the item is faulty or was sent by us in error.
We recommend that you return items via registered mail so that you have proof of dispatch in case the item is lost.